On Monday I tried for 25 - 30 mins to try to ascertain whether or not the quotes for my flood damage had been agreed or not - so that the work could be started! I was told I would hear back from the loss adjusters by the end of the day....
today is wednesday and I decided that I would pop into the bank in my dinner hour to see of they could phone through to the loss adjuster - (I am insured through my bank/mortgage) well 20 mins passed and the person on the phone is still waiting to get through to someone I can speak to!! eventually I get to speak to someone, who then has to put me on hold - (save the last dance for me music!!!!!) while they put me through to someone else, who then also puts me on hold - (yes you have guessed it - same music!!!!!!) while he finds my file.
He then tells me that the person I spoke to on monday cannot have possibly known the information he was giving me as the quotes had only been put on the system yesterday - so I explained that he had known it as he was telling me who the quotes had been from... He then said he couldn't have known, I explained he had known!!! seriously!!
why, why, why!!
still he said the work could happen and that he would send me an email confirming that.... but guess what... yes I am still waiting for said email so do I let my builder know or not!!
1 comments:
. . . thunder and rainbows from the same sky?
Are you quoting Martyn Joseph by any chance?
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